When Guest Services is closed, please notify Patrol regarding guests or renters at 393-2941.
Quail Creek's Guest Services Office processes a variety of requests from homeowners and their guests. Services include:
The Concierge Desk handles the ticket sales of events scheduled by the Activities Office and Banquets & Catering. Purchases may be made using cash, check, credit card or Robson Homeowner Card if you have activated signing privileges.
Guest of residents may enjoy Quail Creek’s amenities, such as the pools, Anza Athletic Center and sport courts. A Guest Card, which is required as an ID for each guest 18 years of age and over, can be obtained from the Concierge Desk. Children under the age of 18 years do not require a guest card.
Homeowners who rent their homes must submit a Renter Policy Form to the Concierge Desk. The form includes the name of your renters as well as rental dates. Also, before the Concierge Desk can issue Qualified Renter's Cards, you must turn in your Robson issued Homeowner's Cards to the QCPOA office.
Please note that fax and copy services can be paid for with cash or check only.
If you have lost or found an article in Quail Creek, please check with Guest Services at Madera Clubhouse. Lost and Found articles related to golf can be found at the Quail Creek Country Club Pro Shop. If you lost or found an article in the Anza Athletic Club, Swimming Pools or Tennis Courts, please check with the front desk at Anza.
If you’re a new homeowner, your first stop is to register with the Concierge Desk staff at the Madera Clubhouse. You will receive your Welcome Packet containing a wealth of information Please bring your completed closing papers from the title company with you to complete the process. You may contact the office at 520-393-5822.
If you are already a Quail Creek homeowner and are purchasing another home (new or resale), whether you are planning to reside in the new home or rent it, you must come the Madera Clubhouse Concierge Desk to register the new homeowner of that new property with the POA.
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