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Quail Creek News and Notes

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News & Notes is an opt-in subscription to our monthly newsletter authored by our General Manager, Mike Taylor. It is published mid-month. News & Notes contains information about our Quail Creek Community. It is for residents and long-term renters (6-months+) in Quail Creek.

 



Quail Creek News and Notes - January 24, 2018

A Monthly Message from General Manager Mike Taylor


Quail Creek News and Notes is a monthly newsletter to help you stay in touch with what’s going on in Quail Creek


Lookin’ Good in the Neighborhood!

The common areas along the loops and QC Crossing are getting a freshening up! You may see crews adding rock to cover bare spots and filling rodent and insect holes. We’re also repairing and painting common walls. Please tell us of any problem areas you know about. Just click on the Resident Concern/Comment Form and we will get on it!

New Home Sales Numbers

In 2017, 117 new homes were sold, 21 of which were villas. New neighbors bring new opportunities for friendships.

Resident Concern/Comment Form

Do you have a comment, concern, or suggestion for Quail Creek management?
Does something need repair or maintenance?

There is an easy way to contact us. Just click on the Resident Concern/Comment Form and tell us! We look at these daily. And we promptly handle your concerns. You can express opinions, describe issues, and ask questions. Please don’t assume we know about something if no one has brought it to our attention.

In 2015, when we first started using the form, we received one comment. In the first 29 months we had 68 requests. In the last five months, we had 104. Please help us spread the word - the form is the fastest way to communicate with us.

A Reflection on Safety

The safety of our residents is our highest priority. So, based on feedback from residents, we have purchased 25 reflectors to place at intersections to help make nighttime driving safer in Quail Creek. Watch for them to be installed soon.

The QC Community Services Patrol is on the Job!

Gatehouse: 520.393.2941
Patrol Truck: 520.631.0075

The Quail Creek Community Services Patrol is vital to the safe, carefree lives we have here in Quail Creek. They operate the gatehouse, patrol all our the streets, check our vacant homes, enforce traffic rules, provide security, and ensure that our quiet, peaceful world remains quiet and peaceful.

Check out these interesting stats for 2017:

  • 839,000 vehicles came through our gates.
  • More than 15,000 vacation home watches were performed.
  • 39 written citations were issued.
  • 39 written warnings were issued.
  • 259 verbal warnings were given.

To clarify a mistaken belief among some residents, citations do carry fines. So, please adhere to the speed limit and say “thank you” to the Patrol staff for the important job they do on our behalf.

The Mission Statement of the QC Community Services Patrol says it best:

“The mission of the Quail Creek Community Services Patrol staff members is to provide a superior level of professional and outstanding customer service that affirmatively promotes, preserves, and enhances a safe, secure, comfortable, and welcoming environment for our residents, fellow employees and visitors of the Quail Creek Community. Our actions and community involvement demonstrate a tireless commitment to safety, security, and customer-service for those that live and visit here. We display professionalism and excellence in all we do and enjoy our role as ambassadors for Quail Creek.”

Planning a Party? Reserve the Ramada!

Did you know you can reserve the ramada at the pickleball courts for your unit or personal event? Let us know your preferred date and an alternate date, and we’ll coordinate your event with the Pickleball Club. Just email Mike at mike.taylor@robson.com and get ready to party!

Food and Beverage Department Changes

Kelly Kyper has been hired to fill the new position of Assistant Food and Beverage Director and Melissa Cueva is our new Restaurant Manager. Melissa has been with us since 2011. Together, Kelly and Melissa will become the faces of the Grill and the front-of-house staff. They are working hard to get ready for the newly remodeled Grill.

Our new Banquet Manager is Daniel Pacheco. Since 2016, Daniel was Banquet Captain. He will be responsible for all banquet operations. Replacing Daniel as Banquet Captain is Callie Allen. Callie has worked in the F&B department since 2014.

Not going anywhere is our superb chef, Aris Cabrera. Aris has been Food and Beverage Director since 2011. We are fortunate to have him and the entire staff to serve you. You can always find out the latest news about the Grill or Banquet Department at quailcreekhoa.org.

What’s Going on with the New Grill?

Concrete work is completed and all the steel beams are installed. Framing has started, along with electrical and plumbing work. Next up will be interior design work and installation of appliances. Right now we are on schedule to open the new facility on June 1. Can’t wait!

Coffee with the General Manager

Join Quail Creek General Manager, Mike Taylor, each month in the Madera Clubhouse Crystal Ballroom at 10:00 AM. Mike will feature a different department each month and answer questions on any topic. Here are upcoming dates and topics for Coffee with the GM:

Tuesday, February 6.................... Food & Beverage Department
Friday, March 9............................ Common Area Department
Tuesday, April 3........................... Community Services Patrol
Friday, May 4............................... Golf Operations
Wednesday, June 6..................... Budget Process
Tuesday, July 10.......................... Recreation Department
Wednesday, August 22................ Anza Athletic Club and Sport Courts

Watch for the next QC News and Notes in February!

This newsletter was written with assistance from Quail Creek resident Jeffrey Webster.

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