Please help us in creating a positive atmosphere for all our residents and staff members in our community.
In July of each year, the Pima County Regional Wastewater and Reclamation Department calculates your sewer bill based of the average amount of water use billed in the previous months of December, January, and February. These three months represent the period when outside water usage is normally at a minimum. Under Pima County Ordinance 13.24, customers have 60 days after receipt of a bill to appeal a new user fee, a new usage class, or a new discharge factor. Customers may appeal their account at any time during the fiscal year, but will only receive a credit for up to 60 days back on their bill.
If December, January, and February are not the three lowest consecutive months of water usage in the fiscal year (July 1 through June 30) then submit an appeal using our online form or contact Customer Service at the Pima County Finance and Risk Management Department (PCF&RMD) - (520) 724-6609.
Safety Suggestion from Community Services Patrol: Remember on trash pick up days, place your garbage and recycle containers as close to the street/curb as possible. Please avoid placing them on sidewalks so that all of our walkers (dogs too!) have clear passage.
We are fortunate to live in Southern Arizona and in a community with some amazing wildlife. However, there are some very important things to understand when choosing to put out bird feeders, so we want to share some friendly reminders.
These rules are in place for a variety of reasons. Over feeding of birds, by letting the seed scatter on the ground have been known to attract rats, pigeons, snakes, coyotes and javelinas. Feeding animals and birds does a great disservice to them, as they began to depend on us as a source of food. When wild animals feel comfortable around humans they have been known to destroy property, injure humans, kill pets and could become a threat to the entire community.
If you have a feeder or plan to get one, please take the time to read 4.36 BIRD FEEDERS AND BIRDHOUSES in the ALC Rules and Guidelines.
This as a safety reminder regarding walking or running in the multi-purpose lane of our roadways. These lanes are being shared with wheeled vehicles such as golf cars and bicycles, which have the right-of-way. Pedestrians in them do not have the right-of- way and jeopardize themselves and these vehicles when they fail to yield to them. You are urged to use the sidewalks where they exist instead of the multi-purpose lanes. If you choose to walk or run in these lanes, please be aware of this, and yield to any of these vehicles. Yield means to “give way to” either a golf car or bicycle – both for your protection and that of the vehicle. For your information the applicable POA rule regarding this is given below:
"4.38 Pedestrians using designated multi-purpose lanes on Quail Creek roadways must always face on-coming traffic and yield to on-coming golf carts and bicycles."
Homeowners can report building/facility maintenance or common-area landscaping issues needing attention. A Resident Comment Form is available to submit online. Forms are also are available at the Madera Clubhouse Concierge Desk. After a homeowner fills out and submits the form, it is sent to the General Manager who routes it to the appropriate department/staff member for disposition.
If you use Cox as your internet provider and need to call them to troubleshoot your internet connection, please indicate that you live in Quail Creek! Green Valley is a much larger area and we want to make sure they are able to troubleshoot the problem as quickly as possible.
The roads in our community abide by the same standards as the roads outside of it. This is for all of our safety. While driving through the community, please:
Pets can be a wonderful addition to your family, but please remember that as a pet owner to make sure that your four-legged friend does not become a nuisance to other residents. Quail Creek is a pet-friendly community, but please take into account a few of these pet reminders:
Parking is not allowed on any Quail Creek road overnight. This is a Fire Department requirement. Don’t leave your car on the street overnight.
Vehicular parking, including golf carts, is not permitted on Quail Crossing Blvd, Quail Range Loop or Quail View Loop.
If you park your golf cart in a "car" parking spot, please park to one side so another cart can pull in beside you. There's plenty of room for two!
When children are allowed to drive golf carts in the community we are putting both residents and non-residents at risk. As parents and grandparents, please do what you can to ensure that the safety of children comes first. Please obey the traffic laws and use good common sense so that we can keep the community safe for all residents and visitors.
You say you don’t like getting a weed letter? We don’t like sending them. Spray or pull your weeds often. If you're away for the summer have your landscaper or house sitter check for weeds on a regular basis, at least once a month. Avoid getting a “weed letter”, keep the weeds out of your yard.
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