Golf Operations FAQs
ARE RENTAL CLUBS AVAILABLE?
Yes. The Pro Shop has a limited number of rental club sets. If you need rental clubs it is highly suggested that you contact the Pro Shop at least two days prior to your tee time to reserve clubs. We cannot guarantee rental club availability if not reserved prior to day of play.
WHO OWNS THE GOLF COURSE AND IS RESPONSIBLE FOR THE GOLF OPERATIONS AT QUAIL CREEK?
The POA owns the golf course; your POA Board has direct responsibility for the daily operations of the Pro Shop and the 27 holes of golf currently in place. All golf-related salaries are paid through the POA. The Green Committee serves as an advisory body and makes its recommendations regarding golf operations to the POA Board for final approval. The fee structure is available at the Pro Shop counter and online at the POA website (under Golf/Quail Creek Country Club).
HOW DO I FIND OUT INFORMATION ABOUT THE GREEN COMMITTEE AND ITS FUNCTIONS?
Information about the Green Committee including all minutes of monthly meetings can be found on the Quail Creek Property Owners Association website – click on POA Board > Committees > Green Committee. This includes the approved Charter of the Green Committee, committee members, and committee meeting minutes. Green Committee meetings are open to all residents. They are held on the first Monday of each month at 1:00 PM in the Ocotillo Room of the Kino Conference Center. Changes to the schedule are announced in What's Happening at Quail Creek.
ARE THERE SUMMER RATES FOR QUAIL CREEK RESIDENTS WHO ARE NOT ANNUAL MEMBERS?
Not specifically as a membership. The fee structure includes three levels of annual memberships. During various seasons there are “twilight” and “mid-day” rates available for open play after certain times which can vary by month.
WHO IS ELIGIBLE TO JOIN THE VARIOUS ASSOCIATIONS FOR GOLF AT QUAIL CREEK?
All residents can join the different groups by paying the fee associated with each group for that year.
IF I BUY A GOLF PLAY CARD CAN IT BE USED BY ANYONE ELSE?
No. Whether you purchase a play card for 30 or 80 9-hole rounds or 15 or 40 18-hole rounds, both types of play cards are for the use by one household only with a limit of two (2). Both cards expire at the end of the calendar year.
HOW DOES A RANGE CARD FOR PRACTICE BALLS WORK?
If you purchase a Driving Range card with 12 punches that have 10 tokens per punch, you can use the card until all the punches have been used – there is no expiration date on the Range card.
CAN I PLAY ON THE GOLF COURSE AFTER THE PRO SHOP HAS CLOSED FOR THE DAY?
Yes and no. This is a seasonal issue. The Pro Shop is open until 4 PM October through April and can accommodate players through 4 PM due to the shorter days and lack of available daylight. Additionally, Outside Service (Ranger staff) is not equipped to accept payments during those months. However, in June, tee times are available after the Pro Shop closes at 2:00 PM during the summer months. On the day of play, the Pro Shop must be contacted to book tee times after 2:00 PM green fees paid prior to 2:00 PM with either a credit card, Member Card, or a check. Cash is not accepted. Tee times after 2:00 PM cannot be booked in advance but must be requested on the day of play.
WHAT IS THE CHELSEA SYSTEM?
The Chelsea on-line automated tee time system is the method by which you reserve your tee times on the three courses at Quail Creek, either by phone or accessing it through the POA website (under Golf/Chelsea Tee Times). You can make a reservation request 14 days prior to play but a booking reservation confirmation is made 5 days prior to playing. You can also observe the tee sheet for several days in advance of play to see if there are openings. Staff at the Pro Shop can assist you in how to use the Chelsea system.
HOW DO I COLLECT SHOP CREDIT I MAY HAVE WON IN ONE OF THE WEEKLY TOURNAMENTS?
Pro Shop credit is posted directly to the Robson resident member account after completion of each tournament. Credit may be redeemed in the Pro Shop for merchandise or for rounds of golf. It is important to remember that all shop credit must be used by the end of the calendar year or it will be lost. There is no cash involved, although you may convert your golf winnings to a gift card, after you have accumulated a minimum of $100 or add cash to your winnings to achieve a $100 minimum. The gift card can be used at the Quail Creek’s restaurant, Coffee bar, Madera clubhouse for events or for merchandise at the Pro Shop.
HOW DO I GET INSTRUCTION TO IMPROVE MY GOLF GAME?
Contact the Pro Shop, 520-393-5802, to inquire about lessons.
WHAT IS THE FEES TASK FORCE FUNCTION?
This Task Force works with the Director of Golf to evaluate and develop the fees and fee structure relative to meeting the golf revenue needs based on the golf budget. The fee structure includes multiple levels of Memberships, green fees, cart fees, range card fees and related items for the next year. The prime objective is to have all income from various sources match or exceed the cost of operating the three nines and the Pro Shop, plus cover the cost of capital equipment for the golf course, all while offering a great value for QC residents. All pricing issues are approved in the November Green Committee meeting and forwarded to the POA Board by recommendation. The POA Board approves the fees and fee structure as part of the overall budget approval process during the November POA Board meeting once they have received the recommendation of the Green Committee, and the recommendation of the QC Finance Committee.
IS THERE A GROUP OF RESIDENTS INVOLVED IN THE OPERATION AND MAINTENANCE OF THE GOLF COURSES?
Yes, the Course Task Force of the Green Committee is comprised of residents interested in working with the Golf Superintendent and Director of Golf who meet on a periodic basis to review and discuss course conditions.
WHAT DOES THE ADOPT-A-HOLE TEAM DO?
This committee is comprised of over 200 residents who take responsibility for a given hole to repair divots and ball marks on the greens on a regular basis. Each hole has a team captain. If interested, you can find the team captain for each hole on the POA Web Site by scrolling down on the Home task bar or contacting Richard Messer who is in charge of the Adopt-A-Hole team.
WHAT IS THE PURPOSE OF THE GOLF COMMENT CARDS?
The golf comment cards, located in the Pro Shop are for golfers to express their opinion and concerns about the golf course or the Pro Shop. Comments about the condition of the golf course are reviewed by the Director of Golf and Golf Superintendent for taking action.
WHO IS RESPONSIBLE FOR DETERMINING THE LENGTH OF FROST DELAYS THAT OCCUR IN THE WINTER MONTHS?
The golf superintendent determines when the golf course can be open for play. You can call 393-5817 to see if there are any delays. The message is usually updated one (1) hour prior to the first tee time.
HOW DO I GET ON THE GREEN COMMITTEE?
There are seven members who serve two-year terms after having been recommended by the Green Committee and then approved by the POA Board. Any homeowner can fill in a Volunteer Form requesting consideration to become a member of the Green Committee. Non-voting members include: the Director of Golf, the Course Superintendent, and the POA Board Representative.